Consumer Disclosures

Webster First Federal Credit Union & WebFirst Insurance, LLC Relationship:

WebFirst Insurance, LLC, a subsidiary of Webster First Federal Credit Union (the credit union), is a licensed insurance agency. We offer property and casualty insurance products underwritten by various insurers. Business conducted by WebFirst Insurance, LLC, is separate and distinct from any business conducted with the credit union. Insurance products are not deposits of the credit union and are not protected by the NCUA. They are not an obligation of or guaranteed by the credit union and may be subject to risk.

Insurance required as a condition of the extension of credit by Webster First does not have to be purchased from WebFirst Insurance, LLC. It can be purchased from an agent or insurance company of your choice without affecting the approval of any application for credit.

If you have any concerns or complaints regarding this business relationship, you may contact the MA Office of Consumer Affairs or the MA Division of Insurance. For information on how to contact them, you may call us at (800) 957-1455.


Agency & Sources of Compensation:

Consumers should understand the agency role of WebFirst Insurance, LLC. We are authorized to represent the insurers who have appointed us. Consumer information or funds received by the agency are considered received by the insurer, and within insurer guidelines, we can bind coverage with the insurers. While we always strive to act in the best interests of our insurance customers, we are responsible to our insurers.

Compensation for our services comes from the insurers in the form of commissions and incentives. Consumers will not be asked to pay for our insurance services on a fee basis, although some non-insurance services, such as motor vehicle registry, may have separate fees.


Consumer Reports & Privacy:

Under the Fair Credit Reporting Act, WebFirst Insurance, LLC, or the insurers we represent, may order one or more consumer reports as part of the application process to obtain insurance coverage. A consumer report may contain information on credit history, driving records and criminal activities, among other things. This information will only be obtained and used as allowed under the insurance regulations of your state. In the event that coverage is denied to you based wholly or partly on information in a consumer report, you will be notified and given information for contacting the consumer reporting agency. Signing below authorizes the ordering of consumer reports for insurance purposes.

WebFirst Insurance, LLC, uses personal non-public information you provide to us only for the purpose of providing insurance products and services per your requests. We do not sell your insurance information or share it with parties other than our insurers and our affiliate, Webster First.