WebFirst Insurance

Getting you the right coverage at the right price

As your local Massachusetts insurance agency, we work with a variety of carriers, meaning we can search our network to get you the right coverage at the right price.

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WebFirst Insurance – Our Story

From humble roots to fully-fledged insurance agency


WebFirst Insurance, LLC, was formed in 2006. Our parent company, Webster First Federal Credit Union, was looking to establish a credit union service organization (CUSO) to help better serve credit union members with their insurance needs. To begin this process, Webster First President/CEO Michael Lussier bought a book of business from Ernie Pantos. Mr. Pantos wrote with Mapfre Insurance, known at the time as Commerce Insurance. To this day, Mapfre Insurance remains our biggest book of business.


In 2010, Martin Barrett was named President of WebFirst Insurance. While under the leadership of Mr. Barrett, WebFirst Insurance continued to grow and expand their business to other regions of Massachusetts. Mr. Barrett switched from Renaissance Insurance Agency Network to Satellite Insurance Agency Network, giving WebFirst Insurance the proper resources to write insurance policies for our customers.

In 2011, Webster First Federal Credit Union acquired Saugus Federal Credit Union via a mutual merger. WebFirst Insurance merged with Saugus Federal’s insurance division, and the book of business from Saugus Federal allowed us to write in the Boston area and added Travelers Insurance to our list of carriers. We also began writing with Plymouth Rock, Preferred Mutual, and Arbella around this time.

Throughout the next decade, we added even more insurance carriers to our offerings, including Concord Insurance Group, Foremost, Mass Property, Safeco, and Homeowners Choice Insurance. Martin Barrett retired in December of 2021, and Kathleen O’Sullivan took over as the President of WebFirst Insurance. Under Ms. O’Sullivan’s leadership, we continue to provide our clients with exceptional customer service. We look forward to many more years of serving our wonderful clients at WebFirst Insurance, LLC!

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By working with a variety of carriers, we can make sure you get the protection you need for your assets. Consider switching to WebFirst Insurance today by getting a quote below.