About WebFirst Insurance

WebFirst Insurance, LLC, was formed in 2006. Our parent company, Webster First Federal Credit Union, was looking to establish a credit union service organization (CUSO), to help better serve the members of the credit union, and cater to their needs. A book of business was bought from Ernie Pantos by our CEO Mike Lussier to begin this process. Ernie wrote with Mapfre Insurance, known at the time as Commerce Insurance. Mapfre Insurance, to this day, remains as our biggest book of business.

In 2010, Martin Barrett was hired to become the President of WebFirst Insurance. While under the leadership of Martin Barrett, WebFirst Insurance, LLC, continued to grow and expand their business to other regions of Massachusetts, compiling different insurance companies. The first thing that Barrett did was switch from Renaissance Insurance Agency Network to Satellite Insurance Agency Network, to give us the proper resources to help us write insurance for our customers.

In 2011, Webster First Federal Credit Union bought out Saugus Federal Credit Union. WebFirst Insurance merged with their division; the book of business from Saugus Federal Credit Union allowed us to write in the Boston area, and also added travelers to our list of providers. We also began writing with Plymouth Rock, Preferred Mutual, and Arbella around this time. We still write with all of these companies to this day.

Throughout the next decade, we began writing with other insurance providers, including Concord Insurance Group, Foremost, Mass Property, Safeco, and Homeowners Choice Insurance. Martin Barrett retired in December of 2021, and Kathleen O’Sullivan took over as the President of WebFirst Insurance, LLC. Under Kathleen’s leadership, we want to continue to provide our clients the best customer service around. We are looking forward to many more years of serving our wonderful clients at WebFirst Insurance, LLC!